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Customer Satisfaction Survey
Posted on Tuesday, October 29, 2024 11:38 AM
We would love to hear from you
Beginning November 4, you may be approached by Experience Advisors soliciting in-person feedback from YRT riders in York Region to take part in YRT’s Customer Satisfaction Survey.
The Survey is a semi-annual survey to ask riders for their feedback on YRT’s services. The survey will take 5-7 minutes to complete. All data collected will remain confidential.
Participation is voluntary, and you may skip questions that you feel uncomfortable answering. The data collected...
Veterans Ride Free on YRT for Remembrance Day
Posted on Friday, October 25, 2024 01:43 PM
On Monday, November 11, 2024, York Region is pleased to offer free transit service throughout York Region Transit and On-Request to veterans and immediate family of a deceased veteran.
Veterans and one companion can ride free by identifying themselves to YRT and On-Request operators by showing a uniform, medal, beret or blazer. The immediate family of a deceased veteran may also ride free by carrying something that identifies their relationship, such as an identification card or service papers.
York Region Transit E-Tickets Moving to PRESTO E-Tickets
Posted on Wednesday, October 16, 2024 12:01 AM
On November 5, 2024,York Region Transit (YRT)e-tickets can be purchased through the PRESTO E-Tickets app. This allows travellers to purchase and use YRT e-tickets anywhere, anytime, through the convenience of their smartphones. The app is available in the App Store or Google Play.
E-tickets are a great option for occasional or group travellers with many benefits, including:
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Paying the e-ticket discount price versus paying cash fare, for more information visit our Fare page
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The option to purchase and activate tickets for...
Service changes coming November 3
Posted on Tuesday, October 15, 2024 11:41 AM
YRT service changes will take effect Sunday, November 3, 2024
Schedule adjustments will be made on select routes to match customer demand, including:
- Viva blue/blue B
- Viva purple/purple A
- 20 - Jane
- 33 - Wellington-Leslie
- 99 - Yonge
- 320 - Jane Express
- 360 - Vaughan Mills/Wonderland
- 414 - St. Katharine Drexel School Special
View our Service Changes page for more details.
Government of Canada announces funding for electric buses in York Region
Posted on Tuesday, September 10, 2024 03:11 PM
We are pleased to announce that York Region Transit has received $76 million from Canada’s Zero Emission Transit Fund to help increase our electric bus fleet.
This funding, in addition to the $136 million contribution from the Canada Infrastructure Bank and $177 million investment from York Region, brings the total budget for the Canada Infrastructure Bank Zero-emission bus program to $389 million.
The funding will help support YRT’s plan to:
- Add 180 electric buses to the fleet which will increase...