Search

Select a Date Range

Customer Satisfaction Survey

Posted on Tuesday, October 29, 2024 11:38 AM

We would love to hear from you

Beginning November 4, you may be approached by Experience Advisors soliciting in-person feedback from YRT riders in York Region to take part in YRT’s Customer Satisfaction Survey.

The Survey is a semi-annual survey to ask riders for their feedback on YRT’s services. The survey will take 5-7 minutes to complete. All data collected will remain confidential.

Participation is voluntary, and you may skip questions that you feel uncomfortable answering. The data collected...

poppy pin on a bus driver uniform showing the YRT logo

Veterans Ride Free on YRT for Remembrance Day

Posted on Friday, October 25, 2024 01:43 PM

On Monday, November 11, 2024, York Region is pleased to offer free transit service throughout York Region Transit and On-Request to veterans and immediate family of a deceased veteran.

Veterans and one companion can ride free by identifying themselves to YRT and On-Request operators by showing a uniform, medal, beret or blazer. The immediate family of a deceased veteran may also ride free by carrying something that identifies their relationship, such as an identification card or service papers.

Presto E-Tickets

York Region Transit E-Tickets Moving to PRESTO E-Tickets

Posted on Wednesday, October 16, 2024 12:01 AM

On November 5, 2024,York Region Transit (YRT)e-tickets can be purchased through the PRESTO E-Tickets app. This allows travellers to purchase and use YRT e-tickets anywhere, anytime, through the convenience of their smartphones. The app is available in the App Store oGoogle Play.

E-tickets are a great option for occasional or group travellerwith many benefits, including:

  • Paying the e-ticket discount price versus paying cash fare, for more information visit our Fare page 

  • The option to purchase and activate tickets for...

Service changes coming November 3

Posted on Tuesday, October 15, 2024 11:41 AM

YRT service changes will take effect Sunday, November 3, 2024

Schedule adjustments will be made on select routes to match customer demand, including:

  • Viva blue/blue B
  • Viva purple/purple A
  • 20 - Jane
  • 33 - Wellington-Leslie
  • 99 - Yonge
  • 320 - Jane Express
  • 360 - Vaughan Mills/Wonderland
  • 414 - St. Katharine Drexel School Special

View our Service Changes page for more details.

YRT electric bus at a charging station

Government of Canada announces funding for electric buses in York Region

Posted on Tuesday, September 10, 2024 03:11 PM

We are pleased to announce that York Region Transit has received $76 million from Canada’s Zero Emission Transit Fund to help increase our electric bus fleet.

This funding, in addition to the $136 million contribution from the Canada Infrastructure Bank and $177 million investment from York Region, brings the total budget for the Canada Infrastructure Bank Zero-emission bus program to $389 million.

The funding will help support YRT’s plan to:

  • Add 180 electric buses to the fleet which will increase...