Close
Close
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.
S
Skip to Content

York Region Transit (YRT/Viva) logo

Contact Us Main menu icon
  • Schedules and Maps

    • Schedules

    • Schedule Finder
    • Route Navigators
    • School Services
    • Dial-a-Ride

    • Trip Planning Tools

    • Trip Planner
    • RideNow
    • Closest Stop
    • Triplinx
    • Google Transit

    • Maps

    • YRT/Viva System
    • Real-time
    • By Municipality

    • Service Updates

    • Service Changes
    • TTC Line 1 Subway Extension
    • Rider Alerts
  • Fares and Passes

    • Prices

    • Fare Chart
    • Where to Buy
    • Monthly Pass
    • GTA Weekly Pass
    • Express Fares

    • Payment Options

    • YRT/Viva is going paperless!
    • About PRESTO
    • Get a PRESTO Card
    • YRT/Viva Pay app

    • Policies

    • Fare Policies
    • Fare Zones
    • Proof of Payment and Transfers
    • Student ID Card
    • Support Person Assistance Card

    • Fare Programs

    • Ride to GO
    • Transit Tax Credit
    • YRT@Work - Employer Pass Program
    • Transit Assistance Program
  • Riding with Us

    • Our Services

    • YRT/Viva
    • Mobility Plus
    • Connecting Services

    • Riding With Us

    • Hours of Operation
    • Accessibility
    • Safety and Security
    • Priority and Courtesy Seating
    • Reduce Your Carbon Footprint

    • Programs

    • Bike 'n' Bus
    • Park 'n' Ride
    • Request Stop
    • MyRide Travel Training
    • YO! Youth On-board

    • Stay Informed

    • News
    • MyTransit Newsletter
    • Upcoming Events
  • About Us

    • Future Plans

    • Service Plans
    • Public Information Centres
    • vivaNext

    • Connect With Us

    • Contact Us
    • Feedback
    • Social Media
    • Business With Us

    • Find Out More

    • Our Facilities
    • Our Vehicles
    • Enforcement and Security
    • Fast Facts
    • History

    • Technology

    • Our Technology
    • Real-time App
    • Developer Centre

    • Looking for Answers?

    • Knowledge Base
    • Talk2yrt
  • Mobility Plus Service

    • About Mobility Plus

    • Mobility Plus Service
    • Eligibility
    • Family of Services

    • Connect with Mobility Plus

    • Contact Mobility Plus
    • Online Booking Tool
    • Mobility Plus Feedback
    • Newsletter

    • Frequently Asked Questions

    • How to Register
    • Booking Your Trip
    • Preparing for Your Trip
    • Cancelling Your Trip
    • Appeal Process

    • Riding Mobility Plus

    • Transfer Locations
    • Cross Boundary Travel
    • Safety
    • Mobility Aid Requirements
    • Support Person Assistance Card

Fare Policies

Show or hide navigation More
Home/Fares and Passes/Policies/Fare Policies
Decrease text size Default text size Increase text size
Print This Page
Share This Page
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email This page Email

More in this Section...

  • Policies
    • Fare Policies
    • Fare Zones
    • Proof of Payment and Transfers
    • Student ID Card
    • Support Person Assistance Card
  • Prices
    • Fare Chart
      • Where to Buy
        • Monthly Pass
          • GTA Weekly Pass
            • Express Fares
            • Payment Options
              • YRT/Viva is going paperless!
                • About PRESTO
                  • Get a PRESTO Card
                    • YRT/Viva Pay app
                    • Fare Programs
                      • Ride to GO
                        • Transit Tax Credit
                          • YRT@Work - Employer Pass Program
                            • Transit Assistance Program

                            People on bus

                            Quick Links

                            • Fare Chart

                            • Where to Buy

                            • About PRESTO

                            • Fare Policies

                            Fare Category Definitions

                            Adult
                            Applies to any person having reached the age of 20, but not yet having reached the age of 65. Also includes any person between the ages of 13 and 19 who is not enrolled in full-time attendance in a qualifying secondary educational facility.
                            Youth
                            Applies to any person having reached the age of 13, but not having reached the age of 20, and in full-time day attendance at a qualifying educational facility (ticket/pass must be accompanied with a valid Student ID card issued by the facility).
                            Applies to both Public and Catholic educational facilities located in Toronto, Durham, Halton, Peel or York. Must be a facility which:
                            • Leads to a secondary school diploma;
                            • Is registered and approved as providing satisfactory instruction by the Ontario Ministry of Education or the District or Catholic Schools Boards of Toronto, Durham, Halton, Peel or York.
                            Senior
                            Applies to any person having reached the age of 65. Seniors must show proof of age.
                             Child (free ride)
                            Children under the age of 1 always ride free. One child up to and including 5 years of age may ride free with a paying adult (16 years of age or older). Each additional child traveling with the same adult must pay the child fare.
                             Child
                             Applies to any person from the age of 6 to 12 (elementary school age).

                            Fare Media Policies

                             Tickets
                            • Paper and mobile tickets are valid for travel on all YRT/Viva routes including TTC and Brampton Transit bus routes operating in York Region
                            • All paper tickets (validated or unvalidated) must be shown to the operator and placed into the fare box. A transfer will be provided upon request. Customers using the PRESTO card or Pay app are not provided paper transfers, as transfers are written on the card and mobile device
                            • All mobile tickets (purchased through the Pay app) must be activated before boarding the bus. Fare activation takes one full minute. When customers show their mobile ticket to the operator, they must also tap their ticket screen to show that the fare is valid

                            For travel on Viva

                            Paper tickets are valid for travel on Viva routes when properly validated (date and time-stamped) by a vivaNow ticket validator. VivaNow machines are located at all vivastations and terminals

                            • If a oneRide ticket is purchased, it is already validated and ready for travel immediately (does not need to be validated in the vivaNow machine)
                            • Validated tickets are valid for 120 minutes (two hours) from the date and time stamped on the individual ticket

                            Mobile tickets (purchased through the Pay app) are valid for travel on Viva routes after they have been activated

                            • Fare activation takes one full minute and must be completed before boarding the bus
                            • Activated mobile tickets are valid for 120 minutes (two hours) from the date and time of activation

                            Customers on TTC-contracted bus routes are required to pay a TTC fare for trips crossing the Toronto-York boundary (Steeles Avenue). For example, when travelling on a TTC bus south of Steeles Avenue, you must pay TTC fare. When travelling on a TTC bus north of Steeles Avenue, you must pay YRT/Viva fare

                             Monthly Passes
                            • Are valid for unlimited travel on all YRT/Viva routes including TTC and Brampton Transit bus routes operating in York Region
                            • Are transferrable and may be used by anyone during the calendar month that it is valid
                              • Customers using the Pay app must save their monthly pass onto the Cloud in order to transfer it between devices
                            • Must be shown to the operator when boarding a YRT/Viva, Brampton Transit or TTC bus operating in York Region, or upon request to Transit Enforcement when on board a Viva bus
                              • Customers using the Pay app must show the operator their activated monthly pass on their mobile device, and tap the screen to show that the pass is valid
                            • Must be retained by the customer during their trip
                            • Customers on TTC-contracted bus routes are required to pay a TTC fare supplement for trips crossing the Toronto-York boundary (Steeles Avenue). For example, when travelling on a TTC bus south of Steeles Avenue, you must pay TTC fare. When travelling on a TTC bus north of Steeles Avenue, you must pay YRT/Viva fare
                             Transfers
                             Transfers will be accepted on YRT/Viva from the following transit agencies as long as they have not expired.
                            • Durham Region Transit
                            • Brampton Transit
                            • Mississauga Transit
                            • Oakville Transit
                            • Burlington Transit
                            • Hamilton Street Railway
                            • TTC contracted routes in York Region (punched zone 3)

                            Transfers will NOT be refreshed. Customers must retain their original transfer and travel must be completed by the two-hour issuance time.

                            Durham Region Transit (DRT)

                            • DRT transfers will be accepted everywhere on YRT/Viva
                            • DRT monthly passes will be accepted only at the two transfer locations: Highway 404/Davis Drive Carpool Lot and Lake Ridge Road/Highway 48. YRT/Viva transfers will not be issued, so customers will be required to pay appropriate YRT/Viva fare on their return trip
                            • DRT fare payment using PRESTO card e-purse or DRT monthly pass will be accepted as long as the customer has tapped and paid a fare in Durham. A DRT monthly pass on a PRESTO card will allow a customer to continue travelling and transferring again within York Region (as long as the transfer is within two hours of the original tap). Customers will be required to pay appropriate YRT/Viva fare on their return trip
                            • GTA Weekly Passes are not accepted on DRT

                            General Conditions for all Fare Media

                            Fare Media remains the property of York Region Transit and is subject to confiscation without refund if the holder violates any of these conditions, alters the fare media or tries to use it unlawfully.
                            • Fare Media must not be altered or reproduced in any fashion
                            • Fare Media is non-refundable with the exception of PRESTO
                            • Fare Media will not be replaced if lost or stolen
                            • Pre-paid credit cards are not accepted as a form of payment at on-street ticket vending machines

                            Support Person Assistance Card

                            YRT/Viva customers who need to be accompanied by a support person are required to carry a YRT/Viva Support Person Assistance Card. View Support Person Assistance Card details. 

                             

                            About Us

                            YRT/Viva offers local and rapid transit services in all nine York Region municipalities. Our services keep residents connected within York Region and with connecting services in the City of Toronto and the Regions of Peel and Durham. Learn More...

                            Useful Links

                            • Schedules and Maps
                            • Fares and Passes
                            • Riding with Us
                            • About Us
                            • Mobility Plus

                            Contact Us

                            905-762-2100
                            1-866-MOVE-YRT
                            (6683-978)

                            Feedback form and
                            subscription options
                             

                            Live chat

                            More contact information...

                            Social Media

                            • Twitter
                            • Facebook
                            • Instagram
                            • YouTube

                            York Region logo

                            © 2017 York Region Transit

                            Tel: 905-762-2100 1-866-MOVE-YRT (668-3978)

                            • Privacy and Disclaimers
                            • Website Accessibility
                            • Site map