Preparing for Your Trip


Here are a few things to remember:

  • The time requested will have a 45-minute window on one side of your trip, depending on your status. You can get the confirmed time two hours before your ride by calling 905-762-2112 or 1-866-744-1119. Ask the Trip Reservationist about the call-out feature.
  • Please be ready ten minutes before your confirmed time.
  • Ensure that you can safely manage carry-on items onto the vehicle. There is a maximum four bag limit to ensure there is room in the vehicle.
  • Please meet the Mobility Plus vehicle at the first accessible entrance ten minutes before your pick-up time.
  • Ensure that you have your Mobility Plus ID card with you at all times.