Starting Monday, May 28,  you may be prompted to complete a customer experience survey on

We appreciate your feedback and we'd love to know how we can make your experience even better. The survey will ask a series of questions about your experience with YRT’s Call Centre, Transit Info (email), live chat or website browsing. It will take approximately three minutes to complete.

If you have questions about the survey you can contact

All responses will be kept confidential. Thank you in advance for your participation.