Effective February 22 at 12:01 a.m. York Region is under the Red – Control Zone. Under the Red – Control Zone, everyone should continue to stay home as much as possible. Trips outside of the home should only be for essential reasons (work, school, groceries/pharmacy, health care, assisting vulnerable individuals or exercise and physical activity).

Transit services are recognized as an essential service and continue to operate. For customers travelling for essential reasons, please continue to follow all COVID-19 transit safety protocols, including:

  • Wear a non-medical face mask or covering
  • Keep a 2-metre distance from others, wherever possible
  • Consider travelling during off-peak times
  • Use contactless forms of payment, including PRESTO and the Pay app
  • Board all buses at the front and exit through the middle or rear doors only
  • Wash your hands often. Carry hand sanitizer with you while you travel
  • Avoid touching your face, mouth, nose or eyes with unwashed hands
  • Stay home if you are sick

Please continue to do your part to prevent the spread of COVID-19. If you have any questions or concerns related to YRT services please call us at 1-866-668-3978 or Live Chat us.