Effective Monday, November 2, 2020 - NEW Mobility On-Request Bur Oak service will be introduced. This is a new stop-to-stop on-request service operating between bus stops on Route 18 – Bur Oak.

MOR Bur Oak service area map

Service hours


  • 10 a.m. to 1:45 p.m.*

Service start date: Monday, November 2, 2020

*Last pick-up time


How does it work?

A YRT-marked vehicle will pick you up and drop you off at your requested bus stop serviced by Mobility On-Request Bur Oak (see service map above).

How do I book a ride?

To book a ride during service hours, call 1-844-667-5327 at least 60 minutes in advance of your trip. Customer Service Representatives will assist with trip planning and provide you with the best available travel plans. You may have to wait up to 60 minutes to allow the vehicle to complete other trips. Service operates on a first-come, first-served basis.

Can I call in advance to request a ride?

This is an on-request service and rides must be booked at least 60 minutes in advance of your trip. Customers must call on the day they wish to travel.

How do I pay for my ride?

Regular YRT fares apply. All YRT fare media will be accepted including PRESTO, the YRT Pay app, tickets or exact change. Transfers will be issued if requested.