Effective Saturday, March 28, the Mobility On-Request Contact Centre will be closed on weekends and statutory holidays. If you require a trip on Monday, please ensure you call in the Friday prior. The after-hours line will be available to customers who are travelling and for cancellations.
Please read the below before travelling with us:
If any of the below applies to you, please return home and contact your family physician, Telehealth Ontario at 1-877-797-0000 or York Region Public Health at 1-877-464-9675 ext. 73588 and immediately self-isolate.
- Recently returned from travel outside of Canada within the past 14 days and are experiencing fever, new or worsening cough and/or new or worsening shortness of breath
- Been in close contact with someone who has recently travelled outside of Canada and is experiencing fever and/or has a new or worsening cough
- Been in close contact with someone who has COVID-19
Mobility On-Request offers two types of services for travellers:
Mobility On-Request Paratransit
(formerly Mobility Plus)
Mobility On-Request Paratransit is York Region's door-to-door, shared ride, accessible public transit service for people with disabilities, formerly known as Mobility Plus.
Mobility On-Request
Request transit when and where you need it, no application process required.
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