All Mobility On-Request travellers MUST wear a non-medical mask or face covering, in order to protect others and slow the spread of COVID-19. View this information sheet on how to properly wear a face mask. Please stay home if you are sick. For more information visit

The Mobility On-Request Paratransit Contact Centre is closed on weekends and statutory holidays. If you require a trip on Monday, please ensure you call in the Friday prior. The after-hours line will be available to customers who are travelling and for cancellations.

Mobility On-Request offers two types of services for travellers:

Photo of a MOR service driver assisting an elderly woman in a wheelchair off-boarding the YRT vehicle.

Mobility On-Request Paratransit

(formerly Mobility Plus)

Mobility On-Request Paratransit is York Region's door-to-door, shared ride, accessible public transit service for people with disabilities, formerly known as Mobility Plus.

Learn more about Mobility On-Request Paratransit

Photo of two male adults boarding a YRT sedan vehicle.

Mobility On-Request

Request transit when and where you need it, no application process required. 

Learn more about Mobility On-Request Service