It is mandatory to wear a non-medical face mask or covering on public transit, including all Mobility On-Request services. Please stay home if you are sick. For more information, visit our COVID-19: Mobility On-Request Updates page.
The Mobility On-Request Paratransit Contact Centre is closed on weekends and statutory holidays. If you require a trip on Monday, please ensure you call in the Friday prior. The after-hours line will be available to customers who are travelling and for cancellations.
Mobility On-Request offers two types of services for travellers:
Mobility On-Request Paratransit
(formerly Mobility Plus)
Mobility On-Request Paratransit is York Region's door-to-door, shared ride, accessible public transit service for people with disabilities, formerly known as Mobility Plus.
Mobility On-Request
Request transit when and where you need it, no application process required.
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