All Mobility On-Request travellers MUST wear a non-medical mask or face covering, in order to protect others and slow the spread of COVID-19. View this information sheet on how to properly wear a face mask. Please stay home if you are sick. For more information visit york.ca/covid19
The Mobility On-Request Paratransit Contact Centre is closed on weekends and statutory holidays. If you require a trip on Monday, please ensure you call in the Friday prior. The after-hours line will be available to customers who are travelling and for cancellations.
Mobility On-Request offers two types of services for travellers:
Mobility On-Request Paratransit
(formerly Mobility Plus)
Mobility On-Request Paratransit is York Region's door-to-door, shared ride, accessible public transit service for people with disabilities, formerly known as Mobility Plus.
Mobility On-Request
Request transit when and where you need it, no application process required.
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