It is mandatory to wear a non-medical face mask or covering on public transit, including all Mobility On-Request services. Please stay home if you are sick. For more information, visit our COVID-19: Mobility On-Request Updates page.

The Mobility On-Request Paratransit Contact Centre is closed on weekends and statutory holidays. If you require a trip on Monday, please ensure you call in the Friday prior. The after-hours line will be available to customers who are travelling and for cancellations.

Mobility On-Request offers two types of services for travellers:

Photo of a MOR service driver assisting an elderly woman in a wheelchair off-boarding the YRT vehicle.

Mobility On-Request Paratransit

(formerly Mobility Plus)

Mobility On-Request Paratransit is York Region's door-to-door, shared ride, accessible public transit service for people with disabilities, formerly known as Mobility Plus.

Learn more about Mobility On-Request Paratransit

Photo of two male adults boarding a YRT sedan vehicle.

Mobility On-Request

Request transit when and where you need it, no application process required. 

Learn more about Mobility On-Request Service