On-Demand, including Dial-a-Ride (DAR), is a demand-responsive service available in York Region, connecting travellers to their requested stops and operates on a first-come, first-served basis.

[ROUTE AND SCHEDULES]

How does it work?

A YRT-marked vehicle will drop you off at your requested stop within the predetermined geographic area. Connecting with other YRT routes may be required. Customer Service Representatives will assist with booking trips and providing the best available travel plans.

How do I book a ride?

To book a ride during operating hours, call 1-844-667-5327 at least 60 minutes in advance of your trip. Customer Service Representatives will assist with trip planning and provide you with the best available travel plans. You may have to wait up to 60 minutes to allow the vehicle to complete other trips. Service operates on a first-come, first-served basis. 

Can I call in advance to request a ride?

Customers may book future trips in advance by calling 1-844-667-5327.

How do I pay for my ride?

Regular YRT fares apply. The operator will be able to accept all YRT fare media including PRESTO, the YRT Pay app, tickets, passes and exact change. Transfers will be issued.

On-Demand and DAR Routes and Schedules

[AURORA AND OAK RIDGES]

[BRISTOL]

[GORHAM-EAGLE]

[HOLLAND LANDING]

[KING LOCAL]

[MARKHAM LOCAL]

[MOUNT ALBERT]

[NORTH]

[STOUFFVILLE]

[SUTTON-PEFFERLAW]

[UNIONVILLE LOCAL]

[WOODBRIDGE]

[ON-DEMAND BLUE WILLOW COMMUNITY]

[ON-DEMAND MAPLEGLEN COMMUNITY]

Aurora and Oak Ridges

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DAR Aurora and Oak Ridges allows direct travel between YRT stops within a predetermined geographic area. This means DAR vehicles may operate freely within a specified boundary to get you to any YRT stop instead of following the fixed route.

DAR for routes 31, 32 and 84 are pilot programs and will connect customers with other YRT routes. Customer Service Representatives are available to help with booking trips to provide the best available travel plans.

Oak Ridges Dial-a-Ride hours

Weekdays from 9:30 a.m. to 1:45* p.m. and from 6:30 p.m. to 10:45* p.m.

Saturdays from 7 a.m. to 6:45* p.m.

*Last pick-up time

To make a trip during these periods, call DAR 60 minutes in advance of your trip at 1-844-667-5327.

Aurora and Oak Ridges Dial-a-Ride hours

Weekdays from 6:30 p.m. to 10:45* p.m.

Saturdays from 7 a.m. to 6:45* p.m.

*Last pick-up time

To make a trip during these periods, call DAR 60 minutes in advance of your trip at 1-844-667-5327.

Aurora North Dial-a-Ride hours

Weekdays from 6:30 p.m. to 10:45* p.m.

*Last pick-up time

To make a trip during these periods, call DAR 60 minutes in advance of your trip at 1-844-667-5327.

Bristol

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Dial-a-Ride (DAR) service for Route 44 - Bristol allows direct travel between YRT stops within a predetermined area. This means DAR vehicles for Route 44 may operate freely within a specified boundary to get you to any YRT stop instead of following the fixed route.

This change to DAR for Route 44 will connect customers with other YRT routes. Customer Service Representatives are available to help with booking trips to provide the best available travel plans.

Bristol Dial-a-Ride hours

Weekdays and Saturdays from 7 p.m. to 10:45* p.m.

*Last pick-up time

To make a trip during these periods, call DAR at least 60 minutes in advance of your trip at 1-844-667-5327.

Gorham-Eagle

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Dial-a-Ride (DAR) Gorham-Eagle allows direct travel between YRT stops and select fixed addresses within a predetermined area. This means DAR Gorham-Eagle vehicles may operate freely within a specified boundary to get you to any YRT stop or select address instead of following the fixed route.

This change to DAR Gorham-Eagle will connect customers with other YRT routes. Customer Service Representatives are available to help with booking trips to provide the best available travel plans.

Gorham-Eagle Dial-a-Ride hours

Weekdays from 7 p.m. to 10:45* p.m.

Weekends/holidays from 7 p.m. to 9:15* p.m.

*Last pick-up time

Holland Landing

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Dial-a-Ride Holland Landing is a stop-to-stop demand-responsive service.

Holland Landing Dial-a-Ride hours:

Weekdays from 7:30 p.m. to 10:45 p.m.*

Saturdays from 7 p.m. to 10:45 p.m.*

*Last pick-up time

King Local

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Dial-a-Ride King Local is a stop-to-stop demand-responsive service.

King Local Dial-a-Ride hours:

Weekdays:

From 5:30 a.m. to 7:50* a.m.

From 5:30 p.m. to 7:30^ p.m.

*Arrival at King City GO station

^Last departure from King City GO Station will be at approximately 6:30 p.m.

Existing connections to GO train service out of King City GO Station will be maintained, with connections continuing to be made with the following GO train trips:

6:52 a.m.

7:52 a.m.

5:23 p.m.

6:18 p.m.

*Last pick-up time

Markham Local

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Dial-a-Ride Markham Local is a stop-to-stop demand-responsive service.

Markham Local Dial-a-Ride hours:

Weekdays and Saturdays from 7:30 p.m. to 10:45 p.m.*

*Last pick-up time

Mount Albert

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Dial-a-Ride Mount Albert is a stop-to-stop demand-responsive service.

Markham Local Dial-a-Ride hours:

Weekdays and Saturdays from 7:30 p.m. to 10:45 p.m.*

*Last pick-up time

North

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Dial-a-Ride (DAR) North is an on-request service available in the Towns of East Gwillimbury and Georgina. The service connects customers to existing public transit and operates on a first-come, first-served basis.

North Dial-a-Ride hours:

Weekdays from 7:30 a.m. to 10:45 p.m.*

*last pick-up time

Stouffville

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Dial-a-Ride Stouffville is a stop-to-stop demand-responsive service.

Stouffville Dial-a-Ride hours:

Weekdays from 7:30 a.m. to 10:45 p.m.*

*last pick-up time

Sutton-Pefferlaw

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Dial-a-Ride Stouffville is a stop-to-stop demand-responsive service.

Sutton-Pefferlaw hours:

Weekends/holidays from 8 a.m. to 7:45* p.m.

*Last pick-up time

Unionville Local

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Dial-a-Ride Stouffville is a stop-to-stop demand-responsive service.

Unionville Local hours:

Weekdays and Saturdays from 8:15 p.m. to 10:45 p.m.*
*Last pick-up time

Woodbridge

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Dial-a-Ride Woodbridge is a stop-to-stop demand-responsive service.

Woodbridge hours:

Weekdays and Saturdays from 8:15 p.m. to 10:45 p.m.*
*Last pick-up time

On-Demand Blue Willow Community

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On-Demand Blue Willow Community is a hub-to-hub demand-responsive service.

How does On-Demand Blue Willow Community work?

Customers will be picked up at a designated 'hub' in a YRT-marked accessible vehicle and can request to be picked up and dropped off at any of the five hubs listed below:

  • Blue Willow Terrace (133 Fieldstone Drive)
  • Chancellor Community Centre (350 Ansley Grove Road)
  • Fortinos (3940 Highway 7)
  • Walmart (101 Edgeley Boulevard)
  • Vaughan Metropolitan Centre (3150 Highway 7 West)

Travellers at Vaughan Metropolitan Centre will be picked up and dropped off at stop 7203 on Millway Avenue

Note: Bus stop signs will not be installed at the hubs. Travellers will be picked up at the entrance of the building.

Can I take my shopping cart on the vehicle?

Yes. At the time of booking, advise the Customer Service Representative that you will be travelling with a shopping cart.

Can I bring a friend with me?

Yes. At the time of booking, advise the Customer Service Representative that you will be travelling with a guest.

What if I finish earlier than my requested return ride time?

If you finish earlier, call 1-844-667-5327 and a Customer Service Representative will provide you with an earlier time if available.

On-Demand Blue Willow Community service hours:

Wednesdays from 10 a.m. to 1:45 p.m.*

*Last pick-up time

Blue Willow Community hours:

Weekdays and Saturdays from 8:15 p.m. to 10:45 p.m.*
*Last pick-up time

On-Demand Mapleglen Community

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On-Demand Mapleglen Community is a hub-to-hub demand-responsive service.

How does On-Demand Mapleglen Community work?

Customers will be picked up at a designated 'hub' in a YRT-marked accessible vehicle and can request to be picked up and dropped off at any of the six hubs listed below:

  • Mapleglen Residences (2185 Major Mackenzie Drive West)
  • Civic Centre Resources Library (2191 Major Mackenzie Drive West)
  • Maple Community Centre (10190 Keele Street)
  • Fortinos (2911 Major Mackenzie Drive West)
  • Walmart (3600 Major Mackenzie Drive West)
  • FreshCo (3737 Major Mackenzie Drive West)

Note: Bus stop signs will not be installed at the hubs. Travellers will be picked up at the entrance of the building.

How do I book a ride?

To book a ride during On-Demand Mapleglen Community hours, call 1-844-667-5327 and a Customer Service Representative will provide you with the best available trip plan.

Can I call in advance to request a ride?

On-Demand Mapleglen Community is an on-request service and trips will be serviced on a first-come, first-served basis. Customers must call on the day they wish to travel.

Can I take my shopping cart on the vehicle?

Yes. At the time of booking, advise the Customer Service Representative that you will be travelling with a shopping cart.

Can I bring a friend with me?

Yes. At the time of booking, advise the Customer Service Representative that you will be travelling with a guest.

What if I finish earlier than my requested return ride time?

If you finish earlier, call 1-844-667-5327 and a Customer Service Representative will provide you with an earlier time if available.

On-Demand Mapleglen Community service hours:

Tuesdays from 10 a.m. to 1:45 p.m.*

*Last pick-up time

Page description: YRT's On-Demand service is a demand-responsive service available in York Region. It connects travellers to their requested destination and operates on a first-come, first-served basis.