What is Mobility On-Request Paratransit
York Region's door-to-door, shared ride, accessible public transit service for people with disabilities. To use this service, you must meet specific eligibility criteria. Visit our Registration and Eligibility page to learn more.
Registration and Eligibility
See if you qualify, learn how to register and find information on the appeals process.
Resources
Find important documents related to the MOR Paratransit service.
Book Your Trip
Learn how to book your trip by phone, Live Chat, using the online booking system or the On-Request app.
Support Person Assistance Card
If you need assistance when traveling, you may be eligible to have a support person with you at no additional cost.
Contact Us
Reach us by phone, email or Live Chat.
YRT On-Request Service Areas
On-Request is a ride-sharing service that allows you to request transit when and where you need it. Choose between options below to learn more about each service in your area.
News and Service Updates
Mobility On-Request Fleet
Small Vehicle Option
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Medium Vehicle Option
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Large Vehicle Option
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Paratransit News
In this Spring 2023 issue:
- Improvements to the Automated Phone System
- Traveller Tips
- New three-day booking window