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Popular Call Times

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Home...Mobility On-Request ParatransitBooking Your TripPopular Call Times
To assist customers, below are popular call times for the Mobility On-Request Paratransit Contact Centre. 

If you wish to speak with a Trip Reservationist but do not want to wait on the line, you will be provided with the option to press “1” for a call back after two minutes of waiting. Please wait until the call back has been confirmed before hanging up. If possible, we recommend calling when there are shorter wait times. Please refer to the graph below for more details.

Alternatively, you can book and manage your trips with YRT On-Request. Visit the Booking Your Trip page for more information.

Contact Centre

Hours: Monday to Friday from 7 a.m. to 7 p.m.

Phone number: 1-888-762-2950

Please note: Next-day booking closes at 4 p.m.

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MOR Contact Centre

Phone: 1-888-762-2950
TTY: 711

Accessible formats or communication supports are available upon request.

MOR Contact Centre Hours 

Monday to Friday:  7 a.m. to 7 p.m.
Weekends and holidays: Closed

Popular Call Times

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