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Ride On-Demand Booking System

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Home...Mobility On-RequestBooking Your TripRide On-Demand Booking System

Accessible formats or communication supports are available upon request by contacting 1-866-744-1119.

image of a desktop and mobile displaying the ROD booking system

The Ride On-Demand online booking tool makes it easy to book, confirm or cancel a trip on Mobility On-Request Paratransit.

Getting Started

To begin using the online booking tool you need to create an account on your first visit:

  1. Visit the Ride On-Demand booking tool page
  2. Select "Create Account" and answer the questions 
  3. Book your trip!

Once your account is created, simply visit the Ride On-Demand booking tool page and sign in with your email address and password, for future bookings.

Features of the online booking tool include:

  • Individual customized trip planning
  • Detailed travel itineraries
  • Trip history and future trip information
  • Map and estimated time of arrival updates
  • Contact and information pages for Mobility On-Request Paratransit

Ride On-Demand Booking Tool

 


Download the Ride On-Demand mobile app

The Ride On-Demand booking tool is also available as a mobile app for Apple users.

Note: There are currently technical issues with the mobile app for Android, which we are working to resolve as soon as possible.

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YRT Information Line

Local: 905-762-2100
Toll free: 1-866-668-3978

Mobility On-Request
Paratransit: 1-866-744-1119
On-Request: 1-844-667-5327

Bell Relay: 711

Accessible formats or communication supports are available upon request.

Contact Centre Hours

Monday to Friday:
7 a.m. to 7 p.m.

Saturday, Sunday and holidays:
8:30 a.m. to 4:30 p.m.

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