Bur Oak
Accessible formats or communication supports are available upon request by contacting 1-844-667-5327.
Mobility On-Request (MOR) Bur Oak is a stop-to-stop on-request service operating between bus stops on Route 18 - Bur Oak.
Service Hours:
Weekdays
- 10 a.m. to 1:45 p.m.*
*Last pick-up time
How it works:
- A YRT-marked vehicle will pick you up and drop you off at your requested bus stop serviced by Mobility On-Request Bur Oak (see service map above)
How to book a ride:
- To book a ride during service hours, call 1-844-667-5327 at least 60 minutes in advance of your trip. Customers must call on the day they wish to travel
- Customer Service Representatives will assist with trip planning and provide you with the best available travel plan
- You may have to wait up to 60 minutes to allow the vehicle to complete other trips. Service operates on a first-come, first-served basis
How to pay for your ride:
Regular YRT fares apply. The operator will be able to accept all YRT fare media including PRESTO, the YRT Pay App, Transit App, credit card and exact change.
Frequently Asked Questions
Is Mobility On-Request for everyone or only Paratransit clients? |
| Mobility On-Request service is available for everyone to use. Paratransit is a separate service for registered clients. |
Mobility On-Request vehicle
Can I bring a car seat? |
| No, YRT does not transport car seats. If you are travelling with a child who is under 8 years of age, please call 1-844-667-5327 to book your trip to ensure we dispatch the appropriate vehicle. |
Can I bring shopping bags or boxes? |
| Yes, riders are welcome to bring a maximum of four shopping bags on the trip. There is a bag limit in place so that we can offer everyone a comfortable shared journey with adequate space. Please ensure each shopping bag weighs less than 10 pounds. |
Do I tip my driver? |
| No, you do not tip. Although it is similar to a ride share / taxi service, this is a public transit service. |
Fares including PRESTO
How does the fare charge on my PRESTO account if I am transferring at a GO Station? |
| If you are using a PRESTO card, your ride on Mobility On-Request will be free if transferring to or from GO Transit services. Visit our Ride to GO page for more information. |