Book a round trip between your home or any address and a preselected location in your service area using the new YRT On-Request App, available on the App Store and Google Play.

With a few taps, book an On-Request ride in the app and our technology will secure your trip and York Region Transit (YRT) vehicle.

How it works: 

  • Book a ride for right now or a day in advance on your smartphone 
  • Request a pick-up or drop-off time
  • Get picked up at your curb 
  • Pay your YRT fare
  • Get dropped off at your chosen location within the service area
  • Use your two-hour transfer to connect with other YRT routes

You can book a ride on the app for the following On-Request services:

  • Aurora GO  
  • Holland Landing (starting January 15, 2024)
  • Keswick (starting January 15, 2024)
  • King
  • Kleinburg-Nashville (starting January 15, 2024)
  • Maple-Rutherford GO  
  • Mount Albert  
  • Newmarket Local (starting January 15, 2024)
  • Richmond Hill Local (starting January 15, 2024)
  • Stouffville (starting January 15, 2024)
  • Sutton-Pefferlaw  

Download the YRT On-Request App for free on the App Store and Google Play.

You can continue to use the existing Mobility On-Request App to book trips in the remaining On-Request service areas. These service areas will be integrated into the new app in 2024.

Visit the On-Request App page for more information.


For trip planning assistance, call the YRT On-Request Contact Centre at 1-844-667-5327.