PRESTO E-Ticket
PRESTO E-Tickets are a great option for occasional or group travel. Purchase through the convenience of your mobile device. Download the PRESTO App for free in the App Store or Google Play to get started.
As of April 11, 2026, PRESTO E-Tickets are available through the PRESTO App and the PRESTO website.E-tickets are no longer sold through the previous PRESTO E-Tickets app or PRESTO E-Tickets website. Visit the PRESTO E-Tickets webpage for more information.
Benefits:
- Paying the e-ticket discount price versus paying cash fare, for more information visit our Fares page
- The option to purchase and activate tickets for a group (up to 20) all at once making payment and boarding the bus quick and convenient for riders
- Ability to purchase tickets for other select transit agencies in the Greater Toronto Area (GTA) including York Region Transit, Durham Region Transit, Hamilton Street Railway and Oakville Transit
Purchase and use YRT e-tickets in four easy steps:
- Download the PRESTO App on your mobile device through the App Store or Google Play. E-tickets may also be purchased through the PRESTO website.
- Create an account in the PRESTO App.
- If you were previously using the PRESTO E-Tickets App, use the same email address used in the E-Tickets App to create an account in the PRESTO App.
- If you have a PRESTO App account with a different email address than the one used in your PRESTO E-Tickets App, update your PRESTO App email to ensure you can access your previously purchased tickets.
- Purchase an e-ticket for the fare type that is appropriate for you. You may be asked for proof of age. Expiry Date: All E-Tickets will expire one year after you buy them.
- Activate your e-ticket before boarding the bus.
- Open the PRESTO App, select the e-ticket you wish to use and tap "Activate". Your e-ticket will activate immediately. Once activated, scan the ticket’s QR code on a PRESTO device at a vivastation or on board the bus using the barcode reader. For more information on activating your e-tickets, visit the PRESTO E-Tickets webpage or contact PRESTO at 1-877-378-6123.
Frequently Asked Questions
General Information
| What fare types are available for purchase on the app? |
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You can purchase single ride tickets on the app. Prices are available for all fare categories (Adult, Youth, Senior and Child). You may be asked for proof of age. |
| Is there a discount on e-tickets purchased through PRESTO E-Tickets? |
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Yes, e-tickets purchased through PRESTO E-Tickets will be discounted from cash fare rates. For more information, please visit our Fares page. |
| Can I use my e-ticket to transfer to other routes in York Region, including TTC and Brampton Transit routes that operate in York Region? |
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Yes, e-tickets will be accepted on YRT, TTC and Brampton Transit routes that operate in York Region. Please note that e-tickets purchased through PRESTO E-Tickets are not included in the One Fare Program. To receive a free transfer between YRT, Brampton Transit, Durham Region Transit, GO Transit, MiWay and TTC (in Toronto) and YRT, you must use a PRESTO card, PRESTO in mobile wallet, credit or debit card payment on a PRESTO device. |
| Can I transfer to GO Transit for free with my e-ticket? |
| To take advantage of the Ride to GO program, you must use a PRESTO card or PRESTO in mobile wallet. Visit the Ride to GO page for more details. |
| Can I use e-tickets for the One Fare Program? |
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No, e-tickets purchased through PRESTO E-Tickets are not included in the One Fare Program. To receive a free transfer between YRT, Brampton Transit, Durham Region Transit, GO Transit, MiWay and TTC you must use a PRESTO card, PRESTO in mobile wallet, credit or debit card payment on a PRESTO device. |
| Can I get a refund on tickets? |
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YRT does not provide refunds on tickets. |
Fare Activation
| When should I activate my fare? |
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Activate your e-ticket before boarding the bus.
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| What do I do if I am approached by Transit Enforcement? |
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Show the Enforcement Officer your activated e-ticket and tap the screen to show that the fare is valid. The Officer may also ask to scan the ticket's QR code for inspection. |
| I am travelling with a group of people. Can I buy and activate more than one ticket? |
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Yes, you can buy and activate a maximum of 20 e-tickets at a time. Please note that drivers will not provide paper transfers, so group travel must be completed together (i.e. from start to finish). |
| How long can I hold onto purchased tickets without activation? |
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All e-tickets will expire one year after you buy them. |
Technical Information
| Who do I contact if I need assistance? |
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Please visit the PRESTO E-Tickets webpage or contact PRESTO at 1-877-378-6123 |
| Is an internet connection required to use the app? |
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You need an internet connection to set up your account and purchase fares. An internet connection is not required to activate your tickets. |
| What do I do if I change my device? |
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You can access your e tickets on your new device by signing in to your account. |