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Fare Policies and Terms of Use

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HomeFares and PassesFare Policies and Terms of Use

Accessible formats or communication supports are available upon request by contacting 1-866-668-3978.

Learn more about YRT's fare policies and terms of use.

Fare Category Definitions
Fare Category Definition
Adult Ages 20 to 64 years
Youth Ages 13 to 19 years
Senior Ages 65+ years
Child Ages six to 12 years. Children five years and under ride free

 


Fare Media Policies

Single-ride fare

  • A single-ride fare is valid for travel on all YRT routes including TTC and Brampton Transit bus routes operating in York Region. A single-ride fare is valid for 120 minutes (two hours)
  • Fares can be purchased using a PRESTO card, YRT Pay App, Transit App, credit card or cash fare
  • Customers using a PRESTO card, credit card, YRT Pay or Transit App are not provided paper transfers, as transfers are written on the card and mobile device
  • All mobile tickets (purchased through the YRT Pay or Transit Apps) must be activated before boarding the bus. Fare activation takes one full minute. When customers show their mobile ticket to the operator, they must also tap their ticket screen to show that the fare is valid

For travel on Viva

  • Viva operates on a pre-paid, proof-of-payment system. There are no fare boxes on Viva so you must purchase a ticket, tap your PRESTO card or credit card on the PRESTO machine, or activate your mobile ticket or pass at the vivastation or terminal before boarding
  • Mobile tickets (purchased through the YRT Pay or Transit Apps) are valid for travel on Viva routes after they have been activated. Fare activation takes one full minute and must be completed before boarding the bus. Activated mobile tickets are valid for 120 minutes (two hours) from the date and time of activation

For travel on TTC in York Region

  • Customers on TTC-contracted bus routes are required to pay a TTC fare for trips crossing the Toronto-York boundary (Steeles Avenue)
  • For example, when travelling on a TTC bus south of Steeles Avenue, you must pay TTC fare. When travelling on a TTC bus north of Steeles Avenue, you must pay YRT fare

Monthly passes

  • Monthly passes are valid for unlimited travel on all YRT routes including TTC and Brampton Transit bus routes operating in York Region
  • Monthly passes are transferrable and may be used by anyone during the calendar month that it is valid
  • Passes must be shown to Transit Enforcement upon request when on board a Viva bus
  • Customers using the YRT Pay or Transit Apps must show the operator their activated monthly pass on their mobile device, and tap the screen to show that the pass is valid
  • Monthly Passes activated on the YRT Pay or Transit Apps are not transferrable between mobile devices
  • Passes must be retained by the customer during their trip

Customers on TTC-contracted bus routes are required to pay a TTC fare supplement for trips crossing the Toronto-York boundary (Steeles Avenue). For example, when travelling on a TTC bus south of Steeles Avenue, you must pay TTC fare. When travelling on a TTC bus north of Steeles Avenue, you must pay YRT fare.

Transfers

Transfers will be accepted on YRT from the following transit agencies as long as they have not expired.

  • Durham Region Transit
  • Brampton Transit
  • Mississauga Transit
  • Oakville Transit
  • Burlington Transit
  • Hamilton Street Railway
  • TTC contracted routes in York Region (punched zone 3)

Transfers will NOT be refreshed. Customers must retain their original transfer and travel must be completed by the two-hour issuance time.

Durham Region Transit (DRT)

  • Valid DRT transfers are accepted everywhere on YRT
  • DRT fare payment using PRESTO card e-purse or DRT monthly pass will be accepted as long as the customer has tapped and paid a fare in Durham. A DRT monthly pass or e-purse fare payment on a PRESTO card will allow a customer to continue travelling and transferring again within York Region (as long as the transfer is within two hours of the original tap). Customers will be required to pay appropriate YRT fare on their return trip

General Conditions for all Fare Media

Fare Media remains the property of York Region Transit and is subject to confiscation and Enforcement action without refund if the holder violates any of these conditions, alters the fare media or tries to use it unlawfully.

  • Fare Media must not be altered or reproduced in any fashion
  • Fare Media is non-refundable with the exception of PRESTO e-purse
  • Fare Media will not be replaced if lost or stolen
  • Pre-paid credit cards are not accepted as a form of payment at on-street ticket vending machines

 


Support Person Assistance Card

YRT customers who need to be accompanied by a support person are required to carry a YRT Support Person Assistance Card. View our Support Person Assistance Card page for details.

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Local: 905-762-2100
Toll free: 1-866-668-3978

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On-Request: 1-844-667-5327

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Saturday, Sunday and holidays:
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