Transit Enforcement and Security
Accessible formats or communication supports are available upon request by contacting 1-866-668-3978.
YRT offers security, customer assistance and fare enforcement services through the Transit Enforcement and Security team.
Consisting of Special Constables and Fare Media Inspectors, Transit Enforcement and Security travels the YRT system to monitor the correct use of fares and compliance with Viva's proof-of-payment system. They also monitor behaviour on YRT vehicles and properties to ensure the safety, security and comfort of all customers.
Customers without valid fares or engaged in inappropriate or illegal activities may be subject to a fine, criminal charge or arrest.
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Duties of a Fare Media Inspector |
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Fare Media Inspectors can be seen on the buses and in the terminals in order to:
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Duties of a Special Constable |
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Special Constables have the powers of a Peace Officer to enforce the Criminal Code of Canada and other related federal statutes on YRT and affiliated properties in York Region and the City of Toronto. They can be seen on the buses and in the terminals in order to:
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Violations, Fines, and Warnings |
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Transit Enforcement and Security staff make random checks to ensure the correct use of fares and compliance with Viva's proof-of-payment system. Customers without valid fares may be subject to a fine or criminal charge as set out by The Regional Municipality of York bylaws and the Criminal Code of Canada. York Region Bylaw No. 2017-7 regulates the use of public transit vehicles and facilities in The Regional Municipality of York. Read Bylaw No. 2017-7 below which outlines fare-related offences. York Region Bylaw No. 2017-7 (PDF 100 KB) York Region Bylaw No. 2017-7 – Complete List of Set Fines (PDF 175 KB)
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Safety Tips |
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Visit our Safety Tips page to watch our safety tips video. |