What is Citymapper? 

Citymapper is a transit app that can help you plan your trips with ease. It offers real-time information and now includes the option to book On-Request rides directly through the app. 

How will this new feature work? 

Enter your starting address and destination in the Citymapper app, and it will find the best route for you, using bus routes and On-Request services. If your trip includes On-Request, you will be able to book that portion directly in Citymapper.  

To book your ride in Citymapper, you will be asked to create an account even if you already have one through the YRT On-Request app. 

What is On-Request? 

On-Request is a ride-sharing service that allows you to request transit within specific service areas. To learn more, visit the On-Request page. 

Try the Citymapper app today, available on the App Store and Google Play. 

Frequently Asked Questions

 If I’m having technical difficulties in Citymapper, who should I contact? 
 You can contact Citymapper directly by going to the settings within the app and selecting “Contact Us”.  
 What can I do if I’m having trouble booking my On-Request ride? 
 You can either call 1-888-762-2950 or use the YRT On-Request App to book your trip. 
 Who should I contact if I have a question or concern about the On-Request portion of my trip?  
 If there is an issue with your trip, please contact us at 1-888-762-2950.