Starting April 11, PRESTO E-Tickets will move to the PRESTO app and PRESTO website. E-Tickets will no longer be sold through the current PRESTO E-Tickets app or website.

Any e-tickets you’ve already bought can still be used through the PRESTO E-Tickets App until they are moved into the PRESTO app and website on April 12.

Your e-tickets will move automatically, but taking a simple step by April 12 will help you easily access them in the upgraded PRESTO App/website:

If you already have a PRESTO App account with the same email as your PRESTO E-Tickets App:

No action is needed. Your remaining tickets will appear automatically in your PRESTO account.

If you have a PRESTO App account with a different email address than the one used in your PRESTO E-Tickets App:

Update your PRESTO App email to ensure you can access your previously purchased tickets in the PRESTO app.

If you don’t have a PRESTO App account:

Download the PRESTO App and create an account using the same email address you used in the PRESTO E-Tickets App. This will allow you to access your previously purchased tickets in the PRESTO app.

Expiry Date:

Any E-Tickets (except passes) currently in your account will now expire one year after the date they are moved to the PRESTO app and website. All new E-Tickets you buy will also expire one year after you buy them.

When travelling:

Scan your e-ticket’s QR code on a PRESTO device when you board. If a device isn’t available, fare inspectors may visually confirm your e-ticket.

One Fare Program:

PRESTO E-Tickets do not support One Fare discounts. Riders transferring between YRT and the TTC should use a PRESTO card or a credit/debit card to receive discounted transfers.

For more information, please visit the PRESTO card website.