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Service Plans

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HomeAbout UsPlans and ImprovementsService Plans

Accessible formats or communication supports are available upon request by contacting 1-866-668-3978.

Photo of a Service Planner speaking with residents at the Public Engagement Forum event.

YRT Service Planning includes the design, planning and monitoring of new routes and existing services.

Extensive research, analysis and field investigations are conducted in order to build an innovative, reliable and customer-focused transit system for York Region.

For information on service adjustments to current service, visit our Service Changes page.


2023 Transit Initiatives

YRT always plans well ahead when making changes to services, facilities, routes and new programs. The 2023 Transit Initiatives presentation summarizes planned changes for 2023, understanding that service updates will depend on final budget approvals. 

Learn more about these planned initiatives:

  • COVID-19 Service Recovery
  • Frequent Transit Network
  • Express Network
  • Conventional Service Changes
  • Mobility On-Request (MOR) Service Changes
Visit our  Transit Initiatives page to learn more.

 


2022 Transit Initiatives

This document was developed with input from extensive stakeholder consultation, customer feedback, route analysis and service reviews. As well, changes required to support the implementation of major regional infrastructure projects are identified.

2022 Transit Initiatives

 


Moving to 2025: YRT 2021-2025 Business Plan

The 2021-2025 Business Plan will guide YRT through the next several years. Note that all changes noted in the Business Plan will be subject to Council approval on an annual basis.

Moving to 2025: YRT 2021-2025 Business Plan

 


Transit Service Guidelines

YRT's Transit Service Guidelines are intended to make the services that we provide comfortable, convenient and easy to use for customers, and to ensure that services are designed to be reliable, safe and efficient.

Transit Service Guidelines

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YRT Information Line

Local: 905-762-2100
Toll free: 1-866-668-3978

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Paratransit: 1-866-744-1119
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Saturday, Sunday and holidays:
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