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Veterans Ride Free on YRT for Remembrance Day
Posted on Monday, November 02, 2026 01:12 PM
On Wednesday, November 11, 2026, York Region is pleased to offer free transit service throughout York Region Transit and On-Request to veterans and immediate family of a deceased veteran.
Veterans and one companion can ride free by identifying themselves to YRT and On-Request operators by showing a uniform, medal, beret or blazer. The immediate family of a deceased veteran may also ride free by carrying something that identifies their relationship, such as an identification card or service...
Fall 2026 Customer Satisfaction Survey
Posted on Monday, November 02, 2026 12:00 AM
Thank you for your feedback
The survey period has now ended. Thank you for your participation.
The annual survey is used to gather feedback and measure service satisfaction from YRT customers so we can continue making improvements to serve you better.
All information collected will remain confidential.
If you have questions about the survey, please call us at 1-866-668-3978 or chat live with us.
PRESTO Services at Finch Gateway Newstands Ends October 24, 2026
Posted on Tuesday, October 13, 2026 12:01 AM
Effective Saturday, October 24, 2026, Gateway Newstands inside Finch GO Bus Terminal will no longer offer PRESTO services (buy, reload and set fare types).
PRESTO cards can be purchased and loaded at:
- PRESTO self-serve reload machine between platforms 2 and 3 at Finch GO Bus Terminal
- Shoppers Drug Mart at 5576 Yonge Street (southwest corner of Yonge Street and Finch Avenue West). Visit the PRESTO website for a full list of locations
- On the PRESTO website
For further assistance, call us at...
Rapidway Station Heaters Temporarily Out of Service
Posted on Tuesday, October 13, 2026 12:01 AM
Effective Immediately, heaters at rapidway vivastations have been shut down due to a safety concern found with the equipment.
To ensure customer safety, heaters have been turned off at all affected rapidway vivastations until further notice. YRT and Metrolinx are working together to find replacement options and restore the heaters as quickly as possible.
Exception: Heaters remain available at the Highway 7 and Leslie Street vivastations.
We apologize for the inconvenience and thank you for your...
Community Events
Posted on Monday, June 08, 2026 01:15 PM
Come say hello to YRT and other York Region Public Works staff at these community events.
Learn more about transit services and road improvement projects in your community, and pick up some swag while you're at there. YRT system maps and foldable paper buses will also be available.
We hope to see you there!