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Celebrate the Holiday Season with YRT

Posted on Thursday, November 12, 2026 10:06 AM

The holiday season is a time to come together, celebrate community and create lasting memories.

York Region Transit (YRT) is proud to participate in holiday parades across York Region with a festive YRT bus, Toby the mini-bus and staff spreading holiday cheer along each route.

Join us with your family and friends to enjoy the magic of the season!

Parade Dates and Times

Community Events

Posted on Thursday, November 12, 2026 09:21 AM

Come say hello to YRT and other York Region Public Works staff at these community events.

Learn more about transit services and road improvement projects in your community, and pick up some swag while you're at there. YRT system maps and foldable paper buses will also be available.

We hope to see you there!

women wearing a coat looking at the phone in her hand

Fall 2026 Customer Satisfaction Survey

Posted on Monday, November 02, 2026 12:00 AM

Thank you for your feedback

The survey period has now ended. Thank you for your participation.

The annual survey is used to gather feedback and measure service satisfaction from YRT customers so we can continue making improvements to serve you better. 

All information collected will remain confidential. 

If you have questions about the survey, please call us at 1-866-668-3978 or chat live with us.

Customer service staff help a transit rider use the PRESTO self-serve machine

PRESTO Services at Finch Gateway Newstands Ends October 24, 2026

Posted on Tuesday, October 13, 2026 12:01 AM

Effective Saturday, October 24, 2026, Gateway Newstands inside Finch GO Bus Terminal will no longer offer PRESTO services (buy, reload and set fare types).

PRESTO cards can be purchased and loaded at:

  • PRESTO self-serve reload machine between platforms 2 and 3 at Finch GO Bus Terminal
  • Shoppers Drug Mart at 5576 Yonge Street (southwest corner of Yonge Street and Finch Avenue West). Visit the PRESTO website for a full list of locations
  • On the PRESTO website

For further assistance, call us at...

a viva bus at a vivastation on a rapidway

Rapidway Station Heaters Temporarily Out of Service

Posted on Tuesday, October 13, 2026 12:01 AM

Effective Immediately, heaters at rapidway vivastations have been shut down due to a safety concern found with the equipment.

To ensure customer safety, heaters have been turned off at all affected rapidway vivastations until further notice. YRT and Metrolinx are working together to find replacement options and restore the heaters as quickly as possible.

Exception: Heaters remain available at the Highway 7 and Leslie Street vivastations.

We apologize for the inconvenience and thank you for your...